Scope
These Terms and Conditions apply to all users of our online platform offering casino games and sports betting. By registering and using our services, you agree to all terms listed here. Please read this agreement carefully before you start playing or placing bets.
Registration and Account Management
To use our casino and betting services, you must register with truthful information. Only adults aged 18+ or the applicable legal minimum age in your country may open an account. We may request identity documents at any time to verify age and identity. Each person may have only one account. Multiple accounts will result in the closure of all accounts and the forfeiture of all balances and winnings.
Keeping your login details confidential is solely your responsibility. All transactions and bets processed through your account are considered authorized by you. If you suspect unauthorized access, contact our support immediately. Losses caused by negligent handling of access data will not be reimbursed.
Deposits and Withdrawals
We accept various payment methods for deposits and withdrawals: credit cards, debit cards, e-wallets, bank transfers, and cryptocurrencies. The minimum deposit depends on the selected payment method and is displayed in the cashier. Deposits are usually credited instantly; in exceptional cases, it may take a few minutes.
Withdrawals are processed by default via the same method used for deposits. The minimum withdrawal amount is the equivalent of 20 US dollars. Processing time ranges from one to three business days. Before your first withdrawal, identity verification is mandatory. For this, we require a copy of an identity document, a recent proof of address, and, if applicable, a photo of your payment card with the number partially masked.
Bonus funds are subject to wagering requirements described in detail in the respective bonus terms. Until these requirements are met, winnings cannot be withdrawn. If you attempt an early withdrawal, the bonus and related winnings are automatically forfeited. Maximum withdrawal amounts from bonus offers may be limited.
Casino Games
All casino games on our platform are based on certified random number generators that ensure fair and unpredictable outcomes. We cooperate only with reputable, licensed game providers. Each game result is determined by RNG technology and cannot be manipulated by us or by players.
The use of software, bots, or other tools to gain an unfair advantage is strictly prohibited. Exploiting software bugs or technical malfunctions is also forbidden. Violations will lead to immediate account suspension and confiscation of all winnings. Our systems continuously monitor suspicious gameplay patterns.
Bets placed during technical errors or with incorrect odds displays are void. If a software malfunction occurs during a game, the round is cancelled and the stake is refunded. Management decisions in disputes are final.
Sports Betting
Our betting offer includes a wide range of sports and events with live and pre-match betting. All odds are carefully calculated and may change until the bet is confirmed. The odds valid at the time you place the bet are binding for your wager.
Bets placed on events that have already started or finished are void and will be cancelled. In the event of match cancellations, postponements, or significant rule changes, our special betting rules apply, defined separately for each sport. Live bets may be accepted with a slight delay due to rapid match developments.
Obvious errors in odds or betting offers entitle us to cancel affected bets. This also applies to bets accepted at incorrect odds due to technical issues. Suspicious betting patterns suggesting insider knowledge or manipulation will be investigated and may result in suspension.
Maximum stakes and win limits may vary depending on the sport, league, and bet type. We reserve the right to adjust stake limits individually, especially for exceptionally successful players. Accumulator bets are subject to specific rules regarding correlated events.
Bonus Offers and Promotions
We regularly offer bonuses and promotions for both casino games and sports betting. Each offer has specific eligibility rules, wagering requirements, validity periods, and restrictions. Full terms are available on the respective promotion page and must be read before activation.
Bonus funds can only be withdrawn after the wagering requirements have been met. Participation in promotions requires compliance with all platform rules. We may refuse or cancel bonuses at our discretion. Bonus abuse through multiple accounts, coordinated play, or arbitrage betting is prohibited and will result in suspension.
Data Protection and Security
Protecting your personal data is a top priority for us. All information is stored on secured servers using modern encryption. We use your data only to provide our services, verify identity, and meet legal requirements. We share data with third parties only with your consent or where legally required.
Account Suspension and Self-Exclusion
We may suspend accounts temporarily or permanently if we suspect rule violations. Suspensions are applied after an internal review. You have the right to request information about the reasons via support.
You may request to close your account at any time. Before closing, make sure you have withdrawn all remaining funds. Reopening after closure is not possible. Active bonuses are automatically forfeited when the account is closed.
Disclaimer of Liability
We accept no liability for losses resulting from technical malfunctions, internet connection issues, or actions by third parties. We do not guarantee uninterrupted availability and perform regular maintenance. Planned maintenance is announced in advance.
You are responsible for ensuring that online gambling and sports betting are legal in your country. We do not provide legal advice and recommend checking local laws before using the platform.
Changes to These Terms
These Terms and Conditions may be changed at any time. The current version will be published on our website with the date of the last update. Continued use after changes constitutes acceptance of the new terms. We recommend reviewing the terms regularly.
Dispute Resolution
If you have issues or complaints, please contact our customer support with a detailed description. We aim to resolve disputes out of court. All requests are processed within 72 hours. Decisions are based on available data and system logs.